ParcelDeck Refund Policy

This policy explains how to request help with a ParcelDeck subscription payment. A free trial has no payment to refund.

Requesting a refund

For purchases processed by Paddle, request a refund through Paddle buyer support or the support link in your receipt. Eligibility, applicable withdrawal rights and processing are governed by the Paddle Refund Policy and applicable law. A request does not automatically guarantee approval.

For a payment made through another provider, or if you need help identifying a payment, use our contact form or email xccubex.info@gmail.com. Include your account email, transaction reference, payment date and a description of the issue. Do not send passwords or full payment-card details.

Cancellation and refunds

For Paddle subscriptions, cancel through the management link in your confirmation email or Paddle buyer support to prevent future renewal charges. Cancellation normally takes effect at the end of the billing period; it does not automatically refund previous payments. Request a refund separately if needed.

Approved refunds and your rights

Paddle normally processes approved refunds to the original payment method where possible, within 14 days of approval, subject to its policy and any applicable statutory withdrawal rules. This policy does not limit mandatory consumer rights.

Read our Privacy Policy and Terms of Service.